Bicycle And Scooter Share Pilot Program

Wondering what these green and white boxes are all about? Starting on July 18th, as part of an expansion of the existing county program, we will be piloting a Bicycle and Scooter Share System in Lakewood over the next few months. These temporary markings indicate the pilot stations where devices can be found and should be parked whenever possible.

During the last half of 2022, Lakewood will be conducting a Bike & Scooter Share Pilot as part of a broader Cuyahoga County program. This pilot follows study, public survey, and system planning that began in 2019. During the fall of that year, Ordinance 47-19 was enacted to update our traffic code to account for and regulate the operation, parking, and other aspects of the electronic scooters and bicycles provided by the vendors licensed under the County program.

The initial pilot in Lakewood will be limited to 90 devices spread across 12 share stations. The distribution of stations and number of devices has been deliberately set low to introduce – and gauge community demand for – this type of alternative transportation while seeking to avoid the clutter and issues that other municipalities have experienced by allowing a higher number of devices at launch. Our approach is to start small and, if appropriate, grow the share system to meet the observed level of demand. Each station is positioned adjacent to or near existing bicycle infrastructure and routes. Once underway, analysis of device use, parking, and other operational issues will inform a direction that our local bike & scooter share system will take following this initial pilot run.

A few key points:

  • This pilot is intended to provide both electric scooters (e-scooters) and electric bikes (e-bikes) – although the provision of e-bikes is subject to vendor availability.
  • These devices are available for rent and can be ridden within Lakewood and Cleveland. Service areas and restricted areas can be viewed via the smartphone app/user account when renting a device.
  • The operation of these devices is subject to the same traffic laws (Chapter 373) that govern privately-owned bicycles/scooters (see “Ride responsibly…” drop down on right).
  • The devices should be parked in designated bicycle parking areas or share system stations but can also be parked responsibly on the sidewalk where they do not block pedestrian pathways or vehicular driveways.
  • When not active, the devices lock to themselves rather than a bike rack or a dock and are activated through the company’s smartphone app and user account. Each user is subject to the rates, restrictions, and requirements outlined by each company.
  • E-scooters are available for use daily from 5am to 9pm and e-bikes are available 24 hours a day.
  • The companies that provide the devices for this pilot are required to routinely collect up and “rebalance” the devices back into the 12 share stations several times per week. Based on size, these stations will be rebalanced with between 5 – 10 devices.

Reporting A Problem

Do you see an e-scooter or e-bike that is blocking the sidewalk? Did you have a ride cut short due to a mechanical or technological issue?

  1. Call the vendor. Each scooter and bike has a vendor logo, 24-hour customer service phone number, and device ID number. Call the phone number on the bike or scooter and report your issue.
  2. If the issue is not addressed within 2 hours after reported to vendor or is causing an immediate safety concern, call the Police non-emergency line (216-521-6773) and report it to the City.
  3. If the scooter or bike is involved in an emergency, such as a crash, call 911.

General questions may be emailed to


Please wear a helmet, ride responsibly, and do not park bikes or scooters where they block sidewalks or other pathways. For more information, visit

Volume 18, Issue 15, Posted 6:58 PM, 07.20.2022