Ronald McDonald Family Room to Expand Services at MetroHealth Medical Center

Families gather for a meal at the Ronald McDonald Family Room at MetroHealth

Critical Overnight Respite Offered to Families of Pediatric Patients

In many cases, families of pediatric patients are simply unable to leave the hospital, sometimes for many days at a time. The Ronald McDonald Family Room at MetroHealth Medical Center provides these families a place to rest and recharge just steps from their child’s treatment room. Open from 9am – 9pm daily, the Family Room is equipped with a lounge area, full kitchenette stocked with snacks and beverages, children’s play area, computer with internet access, and other things that bring comfort to families so they can remain strong for their children. 

We are now thrilled to announce the upcoming opening of the Ronald McDonald Hospitality Suite at MetroHealth Medical Center, which will provide crucial overnight respite for families of Cleveland’s most vulnerable patients. The Suite will feature four private rooms spacious enough to accommodate up to three guests. Each will be equipped with a mini-fridge and welcome basket with snacks, water, writing tablet, tissues and resource information. The rooms will share a quiet lounge area with a TV, comfortable La-Z-Boy furniture, vending machines, and a restroom with shower. Fresh linens, towels and toiletry items will be provided. Guests will continue to have access to the Ronald McDonald Family Room during the day.

The Ronald McDonald Hospitality Suite at MetroHealth is the first in Ohio, and is expected to serve hundreds of people per year, free of charge. Since our Family Room at Cleveland Clinic Fairview Hospital expanded in September to include two respite rooms, it has already hosted over 125 overnight guests. One of the first to benefit from this service was a new mother, who described her experience as “…a blessing. It was so helpful and comforting to be able to be with [my son] during the day and overnight for his feedings and kangaroo care. I can only imagine the added stress had I had to leave the hospital while he was still in the NICU.” Another said “It was one of the hardest weeks of our lives, and using the room certainly meant the world to us. We can never begin to express how grateful we were…”

Since opening in 2010, the Ronald McDonald Family Room at MetroHealth has served over 96,000 visitors, a number that is growing as services expand and medical treatments advance. Helping these individuals is made possible by the kindness of dedicated volunteers, who have donated over 27,700 hours of their time. In order to continue our mission of keeping families together, we are seeking several more Family Room and Hospitality Suite volunteers. For more information about these and other volunteer opportunities, visit our website at http://www.rmhcleveland.org/individuals or email Colleen Cronin at ccronin@rmhcleveland.org. For more information about services provided by the Ronald McDonald House of Cleveland, visit our website at http://www.rmhcleveland.org or call us at 216-229-5757. 

Colleen Cronin

Colleen Cronin is a Lakewood resident and is the Outreach Coordinator for the Ronald McDonald House of Cleveland.

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Volume 14, Issue 2, Posted 9:51 PM, 01.23.2018